Carriage Charges

All orders over £2,300.00 excluding VAT, have free delivery to one mainland UK address.

Additional HIAB charges apply for PS300 and TBS300 Cabinets and Plinths only. Please get in touch to quote.

Parcel Carriage

Parcel Carriage applies to Meter Box Repair Units, New Meter Boxes, Passive Fire Products and any smaller item over 50 nett (£60 including VAT).

1-2 units  £15.00 + VAT 

3-4 units  £30.00 + VAT

5-6 units  £45.00 + VAT

7+ units   £85.00 + VAT

Pallet Carriage

Pallet Carriage applies to RB cabinets and plinths, PS60 and TBS300, CT Chamber, Metering Panels (Mods and Cops) and larger quantity orders that need to be palletised.

Pallet charge is £85.00 + VAT

Orders under £50 nett (£60 including VAT): a small order postage charge of £9.95 + VAT applies.

***Carriage applies to the TBS300 and PS300 which may incur HIAB delivery charges. 

Lead Times

48 Hours - Meter box repair units, kitchen repair kits, spare locks. In stock and painted finished pillars and cabinets in your desired colour.

5 Working Days - In stock, pillars and cabinets that need powder coating/painting.

4 Working Days - In stock, pillars and cabinets with a Natural finish.

4 Working Weeks - Out of stock, pillars and cabinets with accessories (i.e. shelves, racks, pre-wired). Larger quantity orders and for FireSeals (excluding any design time, please add 2 working weeks, if any is required for new products or new size FireSeals).

Lead times may change without notice. We will always confirm expected delivery dates in our Sales Order Acknowledgment and we will always try to deliver sooner where possible.

Please see the below for details.

Most of the items on the Ritherdon shop are stock items and will be shipped next day or within a 48 hours time frame from the time of ordering to actual delivery.

Please see the detail of stock items and exceptions, and non-stock items on a longer lead time of 3 working weeks.*

This may be subject to change, we will always confirm this in our order confirmation and in our attached Sales Order Acknowledgement which shows expected delivery dates. 

Stock Items

Stock items include all our meter box repair units, new meter boxes, locks, kitchen repair kits and other spares. As well as painted pillars and cabinets in popular colours. Please check if these are in stock in your desired colour.

Items not stocked (exceptions) from our steel meter boxes:

• R3

Lead time is 3 working weeks. These are non-stock exceptions.

In Stock & Painted

Most of our pillars and cabinets have a lead time of 5 working days. They are kept in stock and painted according to your requirements from our standard colours (at no extra cost). Natural finish (304 grade of steel) pillars and cabinets are still treated the same and have the same lead time.

If an item is out of stock at the time of order, you will be notified as soon as possible. All orders are acknowledged from our internal system by way of email, showing all order details and expected delivery date, though we would try to deliver sooner if possible.

The larger enclosures and all our 316 Marine grade pillars and cabinets are shipped within a 3 working week lead time. If we can ship them sooner we will.

• TBS60 and TBS300
• PS60 and PS300
• RB1000
• RB1250
• RB1550

Speciality items:

• FireSeal Made to Measure (excluding any design time) 3 working weeks lead time.
• Passively Safe Cabinet 3 working weeks lead time.
• Lighting Control Box 3 working weeks lead time.
• RB Cabinets with Shelf Kits and/or Access Panels 3 working weeks lead time.
• PolePlugs 10 to 12 working weeks lead time.
• National Highways Cabinets 4 to 8 working week lead time.

Confirmation of Lead Times/Delivery

Sales Order Acknowledgement

We will always acknowledge our orders and establish a required date which is the lead time we confirm once the order is placed. Please check this once you receive your second email order acknowledgement (please open the attachment).

Time Specific Orders

If time is of the essence, you can add a note to your order and ask for a specific delivery date and we will do our best to accommodate based on our estimated lead times. We will do our best to deliver sooner if we can do so. 

AM Delivery Charge

An additional £25.00 + VAT charge will apply to guarantee an AM delivery between 9:00am & 12:30pm. Advance booking required.

We advise that if an item is needed urgently, we'd appreciate that you let us know with a quick phone call and we will advise accordingly before placing the order.